Decimal AI Closes $4M Seed Funding to Build AI Platform for Technical Customer Support

Decimal AI has raised $4 million in seed funding co-led by Khosla Ventures and Kearny Jackson, with participation from Atlassian Ventures, Weekend Fund, and angel investors including former Stripe COO Claire Johnson. The company also launched its Customer Engineering Platform, which uses an AI Support Engineer to investigate code, logs, and production data to resolve technical support issues end to end. Since March 2025, Decimal has been adopted by companies including Granola, Resilinc, Tealium, BuildOps, and Lucidworks, with support interaction volume growing 15-fold since early 2026.