Tibo describes OpenAI as a highly bottom-up organization where employees can propose ideas, form ad-hoc teams, and quickly build products, with little internal "stopping energy" that blocks new projects. But he stresses that sheer momentum alone would result in a hodgepodge; it must be countered with simplicity, quality, and an overall sense of direction. He believes ChatGPT's iOS app is one of the best apps on the market, and he continues to invest heavily in invisible aspects like delight, performance, efficiency, and simplicity.
His advice to entrepreneurs: have conviction, iterate quickly based on user feedback, and dare to disrupt yourself. The third is the hardest because big companies are often constrained by cash cows. Tibo also revealed that OpenAI itself only discovers what a model can do after training; benchmarks are limited, and teams must repeatedly "play" with the model to uncover new capabilities.