The author is not against using LLMs. She acknowledges that many questions can indeed be solved by models or search engines. But she points out that when the question goes beyond these tools, "Ask Claude" does not save any steps—it merely withholds the thoughtful, experience-based answer that should have been given.
The cost of honesty is indeed high: it requires time, focus, and real thought. Not everyone has the bandwidth amidst a busy schedule to bear that cost. But using an LLM to avoid it does not reduce the questioner's work; it only increases their disappointment. A healthier approach is to admit one's limitations or offer a brief, personal opinion. After all, the truly scarce resource is not the answer a model can provide, but the living, judgment-laden experience of a human.